This is the look of bewilderment. I didn't even have the slightest idea how daunting the process would be...
The process of determining which fertility clinic we would use is similar to finding a contractor to put a deck on your house. You call multiple companies and leave messages and three call you back and one actually does what they say they are going to.
It's no different when trying to get a fertility clinic to answer your questions.
Full disclaimer, we wanted to use a clinic that routinely handles surrogacy. That being said our search took us to places like Oregon, California, even Illinois.
Shannon and her husband Steve, fellow intended parent now on her third child born via surrogate, recommended ORM (Oregon Reproductive Medicine) so we already had a word of mouth referral from them. From our initial contact, they were wonderful, helpful, informative, and professional. We also want to set our surrogate up for success since she too will be working with them closely.
The silver lining, we are able to travel to a part of the country I've never seen, and we have good friends we will get to see while out there.